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Nano

ETA Visa, advise needed

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Hi,

I really need help here as I don't know what to do,

After I got my PMV300, I am planning to move to Australia in May to get married and my brother was supposed to go with me for a week to attend the wedding, I bought the tickets and then applied for his visa thinking that he holds a USA passport and its not gonna be a problem, I applied for ETA but this was the results (You do NOT currently have an ETA to travel to Australia. When the application with this data was originally submitted, the system was not able to evaluate and approve it. Please contact the nearest Australia visa office. A list of these offices is available by clicking on the Contact Us link at the bottom of this page).

So my brother called them and the lady answered advised him that he should apply for E-visa 651 even though the USA is not listed as eligible country and so she took his information and said that she applied for him and he got no problem but she cannot grant him a visa he must get the answer from Australia, she did not give a reference number nor he got any email from their side, and in addition to that on the phone call she kept putting him on hold and we got a bill for $100 because the phone number was Australian while the visa is free!!

So now I'm lost, should we just keep waiting or apply again or call them and lose another $100 for nothing, please advise how the US citizens usually get their visas :( 

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11 hours ago, Nano said:

Hi,

I really need help here as I don't know what to do,

After I got my PMV300, I am planning to move to Australia in May to get married and my brother was supposed to go with me for a week to attend the wedding, I bought the tickets and then applied for his visa thinking that he holds a USA passport and its not gonna be a problem, I applied for ETA but this was the results (You do NOT currently have an ETA to travel to Australia. When the application with this data was originally submitted, the system was not able to evaluate and approve it. Please contact the nearest Australia visa office. A list of these offices is available by clicking on the Contact Us link at the bottom of this page).

So my brother called them and the lady answered advised him that he should apply for E-visa 651 even though the USA is not listed as eligible country and so she took his information and said that she applied for him and he got no problem but she cannot grant him a visa he must get the answer from Australia, she did not give a reference number nor he got any email from their side, and in addition to that on the phone call she kept putting him on hold and we got a bill for $100 because the phone number was Australian while the visa is free!!

So now I'm lost, should we just keep waiting or apply again or call them and lose another $100 for nothing, please advise how the US citizens usually get their visas :( 

This all sounds very bizarre to me, especially as USA is not an eligible country for the e-651. Were you actually dealing with the Australian Government here. I'm thinking perhaps you weren't.

Can you post the number you called?

 


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Please note that this posting is of a general nature only. It does not constitute legal or migration advice and may not apply to your particular circumstances.

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6 minutes ago, AFV said:

This all sounds very bizarre to me, especially as USA is not an eligible country for the e-651. Were you actually dealing with the Australian Government here. I'm thinking perhaps you weren't.

 Can you post the number you called?

‭+61 2 6196 0196‬ this the number I got from their website its global center 

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7 minutes ago, Nano said:

‭+61 2 6196 0196‬ this the number I got from their website its global center 

For whatever reason your brother was unable to be granted an ETA. Were there any issues that could have rejected him? Criminal history, previous refusals etc. I don't understand why you would be told the e-651 is an option when the USA is not an eligible country. Unless you can find out the reasons, perhaps apply again, then I would suggest a subclass 600 visitor visa (tourist stream).

Please let us know how you get on.

 


920x113.jpg

Please note that this posting is of a general nature only. It does not constitute legal or migration advice and may not apply to your particular circumstances.

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1 minute ago, AFV said:

For whatever reason your brother was unable to be granted an ETA. Were there any issues that could have rejected him? Criminal history, previous refusals etc. I don't understand why you would be told the e-651 is an option when the USA is not an eligible country. Unless you can find out the reasons, perhaps apply again, then I would suggest a subclass 600 visitor visa (tourist stream).

 Please let us know how you get on.

Not at all he has nothing like that, in fact the lady who told that she applied for him that he is approved but the grant has to be from australia she cant give anything, its confusing 😕

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Just now, Nano said:

Not at all he has nothing like that, in fact the lady who told that she applied for him that he is approved but the grant has to be from australia she cant give anything, its confusing 😕

That makes no sense to me at all. I really hope that you get to the bottom of this. Without a visa grant number too you cannot verify any visa details on VEVO either. 


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Please note that this posting is of a general nature only. It does not constitute legal or migration advice and may not apply to your particular circumstances.

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